AirSense 11, AutoSet, CPAP, Elite

User Manuals

User Guide

Quick Setup Guide

Combined Product Guide

Frequently asked questions

How do I adjust the comfort features – humidity and ramp time – on my AirSense 11?
How to access your comfort settings on the AirSense 11:

On your AirSense 11 machine, use the touchscreen to go to My Options to see your current settings. From here, you can personalize your options.

Humidity Level
The humidifier moistens the air and is designed to make your therapy more comfortable. With the Climate Control Auto setting, both temperature and humidity are automatically preset at levels designed for maximum comfort. If you have a ClimateLineAir™ heated tube, all you have to do is plug it in and press Start. Note: ClimateLineAir heated tubing is required to use Climate Control Auto.

You can also manually set the Humidity Level to Off or between 1 and 8, where 1 is the lowest humidity setting and 8 is the highest humidity setting.

If you’re getting a dry nose or mouth, turn up the humidity. If you’re getting any moisture in your mask, turn down the humidity.

How to adjust humidity:
In My Options, select Humidity Level. Scroll and select the desired humidity level.

Ramp Time
Ramp Time is the period during which the pressure increases from a low start airflow pressure to your prescribed treatment pressure. You can set your Ramp Time to Off, from 5 to 45 minutes or Auto. When Ramp Time is set to Auto, the device will detect when you have fallen asleep and then gradually increase to the prescribed treatment pressure.

How to adjust Ramp Time:
In My Options, select Ramp Time and adjust to your preferred setting.

Need more help with your comfort settings? Your medical equipment store can help make any other necessary adjustments. You can also find more information in your machine’s user guide.
How do I get an AirSense 11, how much does it cost and is it covered by insurance?
A CPAP prescription is required for an AirSense 11. Cost and coverage vary by insurance provider and plan. Once your doctor has provided you with a prescription, contact your insurance provider to learn more about what’s covered under your plan. Then you can find a CPAP equipment store near you or shop online.
I’m having issues with my CPAP equipment and need help. Who should I contact?
The home medical equipment supplier – the store where you picked up your CPAP mask and machine – is responsible for providing you with ongoing clinical support, including answering any questions and helping you resolve any issues that you may be experiencing with your AirSense 11 machine or settings. Getting used to your CPAP therapy can be challenging and there may be different equipment options that will work better for your personal comfort needs, so don’t hesitate to reach out!

Not sure who your medical equipment supplier is? We can help. Fill out our Contact Us form or call us at 1-800-424-0737.
How do I clean my CPAP machine and how often?
You should clean your machine weekly. The following can be used as guidance for cleaning your machine; full cleaning instructions can also be found in the machine’s user guide.

How to clean your CPAP machine

Here’s a guide on how to set up and clean AirSense 10 and AirSense 11 CPAP machines:

Setting Up AirSense 10 and AirSense 11 CPAP Machines

AirSense 10:

1. Unpack the CPAP machine:
   • Remove the CPAP machine, tubing, power supply, and humidifier chamber from the packaging.
2. Assemble the CPAP machine:
   • Connect one end of the tubing to the air outlet on the machine.
   • Attach the other end of the tubing to your mask.
   • If using a humidifier, fill the humidifier chamber with distilled water up to the indicated fill line and insert it into the machine.
3. Power the CPAP machine:
   • Plug the power supply into the machine and then into a power outlet.
   • The device will power on automatically.
4. Adjust settings:
   • Use the control knob to navigate through the menu.
   • Set the prescribed pressure and ramp time (if applicable).
   • Adjust the humidity level if using the humidifier.
5. Fit your mask:
   • Put on the mask, ensuring it fits snugly and comfortably.
   • Adjust the straps to prevent air leaks.
6. Start therapy:
   • Press the start button to begin the therapy.
   • Ensure there are no air leaks and that the machine is working correctly.

AirSense 11:

1. Unpack the CPAP machine:
   • Remove the CPAP machine, tubing, power supply, and humidifier chamber from the packaging.
2. Assemble the CPAP machine:
   • Connect one end of the tubing to the air outlet on the machine.
   • Attach the other end of the tubing to your mask.
   • If using a humidifier, fill the humidifier chamber with distilled water up to the indicated fill line and insert it into the machine.
3. Power the CPAP machine:
   • Plug the power supply into the machine and then into a power outlet.
   • The device will power on automatically.
4. Adjust settings:
   • Use the touchscreen to navigate through the menu.
   • Set the prescribed pressure and ramp time (if applicable).
   • Adjust the humidity level if using the humidifier.
5. Fit your mask:
   • Put on the mask, ensuring it fits snugly and comfortably.
   • Adjust the straps to prevent air leaks.
6. Start therapy:
   • Press the start button on the touchscreen to begin the therapy.
   • Ensure there are no air leaks and that the machine is working correctly.

Cleaning AirSense 10 and AirSense 11 CPAP Machines

Daily Cleaning:

1. Mask:
   • Wash the mask cushion with warm, soapy water.
   • Rinse thoroughly and let it air dry away from direct sunlight.
2. Tubing:
   • Disconnect the tubing and wash it with warm, soapy water.
   • Rinse thoroughly and hang it to dry completely before reattaching it.

Weekly Cleaning:

1. Humidifier Chamber:
   • Empty any remaining water.
   • Wash the chamber with warm, soapy water.
   • Rinse thoroughly and let it air dry.
2. Filter:
   • Check the air filter for dirt and debris.
   • Replace the filter if it appears dirty (typically every 1-2 months).

Monthly Cleaning:

1. Machine Exterior:
   • Wipe the exterior of the machine with a damp cloth.
   • Ensure the machine is unplugged before cleaning.

General Tips:

• Use only mild soap and water; avoid using harsh chemicals or cleaning agents.
• Do not immerse the CPAP machine or power supply in water.
• Regularly inspect all components for wear and tear and replace them as needed.

Following these steps will help ensure that your AirSense 10 and AirSense 11 CPAP machines remain clean and function properly, providing you with effective therapy.

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