Telehealth Services and Devices

What does telehealth mean?

Telehealth — sometimes called telemedicine — lets your health care provider care for you without an in-person office visit. Telehealth is done primarily online with internet access on your computer, tablet, or smartphone.

There are several options for telehealth care:

  • Talk to your health care provider live over the phone or video chat.
  • Send and receive messages from your health care provider using secure messaging, email, secure messaging, and secure file exchange.
  • Use remote monitoring so your health care provider can check on you at home. For example, you might use a device to gather vital signs to help your health care provider stay informed on your progress.
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Quick tips

Think you might have COVID-19?

  • Try this free online screening tool to enter your symptoms and find out what to do next: CDC Coronavirus Self-Checker.
  • COVID-19 testing is available for free at health centers across the country, even if you do not have health insurance. Additional testing sites may be available in your area — contact your health care provider or local public health department for more information.

Do you have COVID-19?

  • You may be able to get free or reduced cost treatment for COVID-19 related-symptoms. Ask your health care provider or health insurance company about your options.

Talk to your health care provider about telehealth options

Health care providers of many specialties are now integrating telehealth into their practice.

Here are some questions to ask when you call:

Find telehealth care through your health insurance

Your health insurance company can help you find health care providers who provide virtual medical visits. They can also help you find telehealth companies who mainly operate through web-based portals or apps that can be downloaded onto your smartphone.

To find out about your options, check your insurance company’s website, see if they have a mobile app, or give them a call.

Find a health center

Health centers provide services regardless of patients’ ability to pay and services are charged on a sliding fee scale. Use this tool to find health centers that offer telehealth and free COVID-19 testing.

Health centers offer quality care to people with:

  • No health insurance
  • Medicaid
  • Medicare
  • Private health insurance

Emergency hotlines

  • For help with mental and/or substance use, visit the SAMHSA Helpline or call 1-800-662-HELP (4357).
  • For help if you have swallowed, splashed, or gotten stung by something, visit the Poison Help hotline or call 1-800-222-1222.
2024-01-12T16:51:36+00:00

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